Diagonal Communication

question 42

Multiple Choice

Diagonal communication:

• A)is the traditional flow of communication between employees and customers.
• B)occurs when individuals from different units and departments within an organization communicate.
• C)flows from lower organizational levels to higher ones.
• D)occurs with communication between peers and colleagues within a department.
• E)is an informal method of communication that can improve decision making within an organization.

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Definitions:

Store manager

An individual responsible for overseeing the daily operations of a store, including managing employees, ensuring customer satisfaction, and meeting sales targets.

Equal Employment Opportunity Commission

A federal agency tasked with enforcing laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.

Civil Rights Act of 1964

Landmark U.S. legislation that outlawed discrimination based on race, color, religion, sex, or national origin, especially in the areas of employment and public accommodations.

Civil Rights Act

Landmark legislation in the United States that outlaws discrimination based on race, color, religion, sex, or national origin, primarily associated with the Act of 1964.