By Focusing on Efficiency of Operations and Processes, Lower Costs

question 17

Multiple Choice

By focusing on efficiency of operations and processes, lower costs, and delivering good value, Southwest Airlines attempts to build a competitive advantage based on:

• A) production orientation.
• B) customer intimacy.
• C) process improvement.
• D) operational excellence.
• E) strategic efficiency.

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Definitions:

Regulated Activity

Actions or operations subject to oversight and control by governmental or authoritative bodies to ensure compliance with laws and regulations.

Duty to Aid

The legal or moral obligation to provide assistance to a person in distress, under certain circumstances, without causing harm to oneself.

Divers in Peril

A phrase likely describing a situation where divers face significant danger or risk, typically underwater.

Personal Safety

Practices and precautions taken by an individual to protect themselves from harm or danger in their daily life.