__________ Is Defined as a Business Philosophy Aimed at Defining

question 37

Multiple Choice

__________ is defined as a business philosophy aimed at defining and increasing customer value in ways that motivate customers to remain loyal.

• A) Lifetime value management
• B) Customer orientation
• C) Market orientation
• D) Customer relationship management
• E) Retention management

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Definitions:

Serotonin

A neurotransmitter involved in many functions, including mood regulation, appetite, and sleep. Imbalances in serotonin levels are associated with depression and other mood disorders.

Environmental Stimuli

External prompts or signals from the environment that can influence an individual's behavior, responses, or perceptions.

Cortisol

A steroid hormone produced by the adrenal glands, which is released in response to stress and low blood-glucose concentration.

Post Office

A public institution responsible for the collection, sorting, transport, and delivery of mail and packages.