________ Shows the Difference Between Expected Service and Perceived Service

question 3

Multiple Choice

________ shows the difference between expected service and perceived service.

• A) Gap 1
• B) Gap 2
• C) Gap 3
• D) Gap 4
• E) Gap 5

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Definitions:

Symbolic Instruction Codes

Symbolic instruction codes are mnemonic representations of machine language instructions, making it easier for humans to understand and write assembly language programs.

Fourth Generation Language

High-level programming languages designed to be more user-friendly, with commands resembling human language.

Wireframes

Schematic blueprints that represent the skeletal framework of digital applications, designed to plan a website or app's structure and functionality.

Tester

An individual or device that assesses a product, software, or material for its performance, quality, or compliance with specific standards or criteria.