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The fail points in the services blueprints are referred to as turning points.
Market Failure
A situation in which the allocation of goods and services by a free market is not efficient, often leading to a net social welfare loss.
Market Inequalities
Disparities that exist within the economic market system, often reflecting differences in wealth, income, and access to resources.
Opportunity Cost
The forgone benefit that would have been derived by an option not chosen.
Next-best Activity
The alternative that must be forgone to engage in a particular activity, representing the opportunity cost of that decision.
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