Examlex

Solved

Improving Services Such as Customer Service Policies, Sales Processes, and After-Sales

question 9

True/False

Improving services such as customer service policies, sales processes, and after-sales services according to customer preferences is referred to as transactional analysis.


Definitions:

Quantitative

Pertaining to, measuring, or measured by the quantity of something rather than its quality.

Quality

The standard of something as measured against other things of a similar kind; the degree of excellence of something.

Daycare Programs

Organized care and educational activities provided for children during the day while their parents are at work or otherwise occupied.

Intellectual Development

The growth of cognitive abilities and capacities such as thinking, reasoning, and problem-solving, from infancy through adulthood.

Related Questions