In a Customer Benefits Package, Tangibles Are Known as ________

question 33

Multiple Choice

In a customer benefits package, tangibles are known as ________.

• A) service-content
• B) process-content
• C) product-content
• D) quality-content
• E) goods-content

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Definitions:

Odds Ratio

A statistic that quantifies the strength of the association between two events, typically used in case-control studies.

Probability

A numerical expression ranging from 0 to 1 that indicates the probability of an event taking place.

Correlation Matrix

A table showing the correlation coefficients between sets of variables to summarize their mutual relationships.

Stepwise Regression

A method of fitting regression models in which the choice of predictive variables is carried out by an automatic procedure, entering and removing predictors based on specific criteria.