Which of the Following Statements Is True

question 43

Multiple Choice

Which of the following statements is true?

• A) It is easy to obtain hard data relating to services because services' attributes are intangible.
• B) Simultaneous production and consumption of services means that you have to do it right the first time.
• C) Customer contact leads to a decrease in variability in the process.
• D) Service liability issues center around safety concerns.
• E) Manufacturing liability issues often relate to malpractice.

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Definitions:

Moral Realism

The philosophical position that ethical statements are objectively true or false and that moral facts exist independently of our perception of them.

Heritability

The degree to which the variations in a trait from one person to another can be attributed to genetic factors.

Hypersensitivity

An exaggerated or inappropriate response by the immune system to a substance that is normally harmless.

Transitivity

The ability in logic and mathematics to understand that if a relationship exists between A and B, and B and C, then that relationship exists between A and C.