Examlex
The two parts of the SERVQUAL survey are ________.
Mental
Pertaining to the mind or psychological processes of cognition, perception, and emotion.
Physical Illness
A condition that affects the body's normal functions, often characterized by specific symptoms and signs.
Approach-Approach
A conflict occurring when an individual must choose between two attractive stimuli or situations, leading to a decision-making dilemma.
Game Show
A television or radio program in which participants play games or answer questions to win prizes.
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