Which of the Following Best Defines the Depth Factor of Process

question 43

Multiple Choice

Which of the following best defines the depth factor of process redesign?

• A) It refers to organizational elements such as responsibilities, measurements, information technology, and skills.
• B) It refers to the monitoring of key internal firm performance measures over time to identify trends such as improvement in managerial decision making.
• C) It refers to the impact of the process redesign to the entire organization.
• D) It refers to the dismantling of competitors' products to understand the strengths and weaknesses of their designs.
• E) It refers to the sharing of information between companies so that both can improve.

---

Definitions:

Lessen Dissonance

The act of reducing conflict or inconsistency, especially in the context of cognitive dissonance in psychology, where individuals strive for internal consistency between their beliefs and actions.

Frequent-Flyer Miles

Loyalty program points awarded by airlines to passengers who travel with them, which can be redeemed for flight discounts, upgrades, or other rewards.

Noncompensatory Decision

A decision-making process in which options are evaluated in a way that one attribute cannot make up for a disadvantage in another.

Compensatory Decision

A decision-making process where the consumer evaluates the positive and negative attributes of each alternative and makes a trade-off to arrive at a decision.