Which of the Following Is Not a Design Aspect to Customer-Relationship

question 68

Multiple Choice

Which of the following is not a design aspect to customer-relationship management?

• A) corrective action
• B) guarantees
• C) feedback
• D) cost
• E) complaint resolution

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Definitions:

Scores

Quantitative measures or values used to represent an individual's performance, ability, or achievement in various contexts.

Statistically Significant

Statistically significant refers to a mathematical measure indicating that an observed pattern or relationship in data is not likely to occur due to chance.

Variation

The occurrence of differences within and among living organisms, resulting from genetic diversity or environmental factors.

Means

An average or central value derived from a set of numbers by adding them together and dividing by the number of values in the set.