Improving Services Such as Customer Service Policies, Sales Processes, and After-Sales

question 9

True/False

Improving services such as customer service policies, sales processes, and after-sales services according to customer preferences is referred to as transactional analysis.

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Definitions:

Round Off

The process of adjusting numbers to their nearest value, often to simplify figures in financial and mathematical calculations.

Decimal Places

The positions or digits to the right of the decimal point in a decimal number, indicating fractions of a whole.

Divide

To Divide means to split or separate a number or quantity into two or more parts, often to distribute it evenly or to calculate a ratio or proportion.

Word Processing

The use of computer software to create, edit, and print documents.