Examlex
Which of the following determinants of service quality means possession of the required skills and knowledge to perform the service?
Information Technology
The use of computers, storage, networking, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data.
Affective Computing
A field of study and development focused on creating systems and devices that can recognize, interpret, process, and simulate human emotions.
Ethical Principles
Fundamental guidelines that dictate behavior and actions within a society or profession, promoting integrity and fairness.
Unethical Behavior
Actions that are morally wrong or violate the accepted standards of conduct within a given profession or context.
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