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Tom Peters is the principle pioneer of benchmarking.
Recognition Strike
A strike action undertaken by workers to compel an employer to recognize their union as the official bargaining agent.
Bargaining Agent
An individual or organization designated to represent and negotiate on behalf of a group, typically employees in discussions with their employer.
Employees
Individuals who are hired by an employer to perform specific jobs in exchange for compensation.
Unemployment Rate
The percentage of the labor force that is unemployed and actively seeking employment.
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