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Q4: _ service packages are especially tailored for
Q11: Breadth refers to the impact of the
Q19: According to Juran, the language of management
Q36: Which of the following is not a
Q53: In the _ stage of the conflict
Q60: A guarantee outlines the customer's rights.
Q63: Differentiate between internal and external customers.
Q68: _ should be kept on every process
Q79: Define theory. Provide an example of the
Q85: Openness can create a competitive advantage through