The Lundvall-Juran Quality Cost Model States That ________

question 23

Multiple Choice

The Lundvall-Juran quality cost model states that ________.

• A) as quality increases, customer satisfaction increases
• B) as expenditures in inspection and control activities increase, quality conformance decreases
• C) as design and manufacturing costs increase, quality increases
• D) as expenditures in prevention and appraisal activities increase, quality conformance increases
• E) as inspection costs increase, customer satisfaction decreases

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Definitions:

Identify Need

The process of recognizing a gap or requirement that necessitates a solution or action to improve a situation or resolve a problem.

Implement Change

This involves executing strategies or actions to alter the current state of an organization or system to achieve desired improvements or adaptations.

Open System

A system that receives inputs from its external environment.

External Environment

Factors outside an organization that can affect its operations and success, including economic, political, social, and technological influences.