What Is the Primary Contribution of Armand Feigenbaum

question 49

Multiple Choice

What is the primary contribution of Armand Feigenbaum?

• A) the concept of benchmarking
• B) his assertion that the entire organization should be involved in improving quality
• C) the zero-defects approach to quality improvement
• D) his emphasis on total involvement of the operating employees in improving quality
• E) the quality loss function and the concept of robust design

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Definitions:

Unconscious Forces

Mental processes that are not directly accessible to consciousness but influence judgments, feelings, or behavior.

Normal Children

Children who exhibit typical developmental milestones and behaviors according to their cultural and societal standards.

Identity Crises

A period of uncertainty and confusion in which a person's sense of identity becomes insecure, typically due to a change in their expected aims or role in society.

Father Figure

A male adult with the responsibilities of guidance, support, and protection in a child's life, influencing their development.