The "14 Points for Management" Were Articulated by ________

question 59

Multiple Choice

The "14 points for management" were articulated by ________.

• A) Philip Crosby
• B) Joseph M. Juran
• C) Genichi Taguchi
• D) W. Edwards Deming
• E) Armand Feigenbaum

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Definitions:

Person-Centered Approach

A psychological approach developed by Carl Rogers that emphasizes human dignity and the self-actualization of individuals, viewing them as inherently good and capable of solving their own problems.

Defense Mechanisms

Subconscious tactics employed to shield oneself from unease caused by thoughts or feelings that are not acceptable.

Treats and Gifts

Items given to someone without expectation of return, often as a form of appreciation or celebration.

Person-Centered Approach

A counseling and therapeutic framework focusing on client autonomy and the therapist's empathy and unconditional positive regard.