The XY Matrix Identifies ________ from a Project You Have

question 92

Multiple Choice

The XY matrix identifies ________ from a project you have mapped.

• A) inputs and outputs
• B) customers and suppliers
• C) high and low quality processes
• D) waste and gain
• E) expenditures and savings

---

Definitions:

Feedback

Information provided regarding aspects of one's performance or behavior, used as a basis for improvement or reinforcement of positive actions.

Effective Communication

The exchange of information in a way that is clearly understood and results in the intended action or understanding between parties.

Congruence

In psychology, refers to the alignment or agreement between an individual's self-concept and reality.

Intended Message

The specific information or feeling that a communicator aims to convey to the listener or reader.