Which of the Following Choices Correctly Matches One of Garvin's

question 13

Multiple Choice

Which of the following choices correctly matches one of Garvin's dimensions of quality with its definition?

• A) reliability-refers to the efficiency with which a product achieves its intended purpose
• B) serviceability-the ease of repair of a product
• C) conformance-the degree to which a product tolerates stress or trauma without failing
• D) performance-subjective sensory characteristics such as taste, feel, sound, look, and smell
• E) aesthetics-refers to the propensity for a product to perform consistently over its useful design life

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Definitions:

Constant Dividend

A policy where a company pays out a fixed amount in dividends to shareholders on a regular basis, regardless of the company's earnings fluctuations.

Rate of Return

The gain or loss on an investment over a specific period, expressed as a percentage of the investment's initial cost.

Annual Dividend

A yearly payment made by a corporation to its shareholders, often derived from profits.