Examlex
Quality management is the only quality sphere that overlaps with either of the other two spheres of quality control and quality assurance; quality control and quality assurance are unrelated.
Emotional Intelligence
The capacity to identify, comprehend, control, and logically deal with one's own feelings and those of other people.
Emotional Intelligence
The talent to sense, master, and express feelings, coupled with the ability to interact with others in a thoughtful and empathetic fashion.
Managing Conflict
The process of identifying and addressing differences that, if left unresolved, could affect business objectives.
Inspiring Others
The ability to motivate and encourage individuals or groups to achieve their full potential and pursue shared objectives with enthusiasm.
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