All of the Following Statements Reflect Sales Managers' Expectations of New

question 9

Multiple Choice

All of the following statements reflect sales managers' expectations of new salespeople, EXCEPT:

• A) A salesperson should be proactive and ask her colleagues and managers when she has a challenge or is unsure of the next step.
• B) A salesperson should set unrealistic deadlines to keep herself motivated.
• C) A salesperson needs to be an ongoing learner.
• D) A salesperson should learn what bothers her and develops coping skills to manage frustration during challenging times.
• E) A salesperson should enjoy the successes and learn from the failures.

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Definitions:

Security Systems

Systems designed to detect intrusion or unauthorized entry, protect against theft or property damage, and ensure personal safety. These can include alarms, cameras, and monitoring services.

Relative Market Share

A measure of the product’s strength in a particular market, defined as the sales of the focal product divided by the sales achieved by the largest firm in the industry.

Boston Consulting Group

A global management consulting firm known for its expertise in business strategy and for developing the BCG matrix, a tool for portfolio analysis.

Competitive Advantage

An attribute that allows an organization to outperform its competitors, often through unique resources, capabilities, or position.