Hank Farren Is a Salesperson at Outdoor World

question 101

Multiple Choice

Hank Farren is a salesperson at Outdoor World. He uses his time when there are no customers in the store to telephone people who have purchased camping, hunting, and fishing equipment from him recently to determine if they are satisfied and have future needs. This is an example of ________ selling.

• A) benefit
• B) relationship
• C) partnership
• D) involved
• E) transaction

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Definitions:

Societal Environmental Cost

A cost associated with environmental degradation or improvement, borne by society as a whole due to economic activities.

Oil-Spill Clean Up

Refers to the methods and technologies used to remove or mitigate the impacts of oil spills in the environment, often involving mechanical, biological, and chemical techniques.

Product Disposal

The process of safely getting rid of excess, obsolete, or defective goods in a manner that adheres to environmental and legal standards.

Conventional Environmental Cost

Expenses related to the damage or depletion of natural resources, waste management, and environmental compliance traditionally recognized by businesses.