While You Are Discussing the Energy Efficiency of Your Company's

question 19

Multiple Choice

While you are discussing the energy efficiency of your company's golf carts with a prospect, she questions whether your carts are heavier than that of your competitor's. You are aware that your carts are slightly heavier than the competitor's carts. What should you do about this objection?

• A) Inform the customer that weight is not an important parameter and proceed with the presentation.
• B) Ignore it and continue as you had planned.
• C) Pass over it for now and cover it just before the close.
• D) Answer the question and proceed with the presentation.
• E) Ignore it and talk a little faster to regain control of the sales interview.

Understand the biological and psychological factors influencing sexual behavior and orientation.

Comprehend the concept of hedonic adaptation and its effect on happiness.

Analyze the impact of culture and biology on human mating preferences.

Apply the parental investment theory to explain mating strategies and parental roles.

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Definitions:

Satisfactory Alternative

An acceptable option or solution that meets basic requirements or needs, though it may not be the optimal choice.

Behavioural Decision Model

Decision-making with limited information and bounded rationality.

Rational

Based on or in accordance with reason or logic; a way of thinking or decision-making that is logical and based on facts and evidence.

Available Information

Refers to data or knowledge that can be accessed by individuals or systems at a given time.