What Should the Salesperson Do If the Prospect Angrily Challenges

question 37

Multiple Choice

What should the salesperson do if the prospect angrily challenges the veracity of the claims made about the product?

• A) Give green signals.
• B) Take control of the presentation.
• C) Use the Paul Harvey dialogue.
• D) Act diplomatically.
• E) Politely correct the prospect.

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Definitions:

Trade Deficit

An economic measure where a country's imports exceed its exports over a certain period, indicating an outflow of domestic currency to foreign markets.

Comparative Advantage

The basis of most international trade, when a country specializes in products that it can supply more efficiently or at a lower cost than it can produce other items.