What Should the Salesperson Do If the Prospect Angrily Challenges

question 37

Multiple Choice

What should the salesperson do if the prospect angrily challenges the veracity of the claims made about the product?

• A) Give green signals.
• B) Take control of the presentation.
• C) Use the Paul Harvey dialogue.
• D) Act diplomatically.
• E) Politely correct the prospect.

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Definitions:

Model Depicted

A representation of a system or phenomenon used to predict or explain real-world behavior.

Slope

A measure of the steepness or inclination of a line, often represented as the ratio of the vertical change to the horizontal change between two points on the line.

Complex Model

A sophisticated analytical framework or system that combines multiple variables and equations to simulate or describe intricate scenarios, often used in scientific, economic, or engineering contexts.

Circular Flow Diagram

A schematic view of the fiscal environment, highlighting how money moves through markets, linking families and corporations.