What Is Needed in Order to Develop a Customer Benefit

question 38

Multiple Choice

What is needed in order to develop a customer benefit plan?

• A) Rehearsed preapproach
• B) Industry profile
• C) Customer profile
• D) Client referrals
• E) Customer profit ratio

---

Definitions:

Qualitative

Pertaining to descriptions or distinctions based on qualities rather than on quantity or numerical measurements.

Assimilation

The process by which individuals or groups adopt the culture, practices, and perspectives of another group, often losing their original identity.

Accommodation

In psychology, the process of adjusting one's cognitive structures to incorporate new information; in general usage, making suitable arrangements or adjustments.

Schemas

Cognitive structures that help individuals organize and interpret information about the world around them.