What Is the First Step in Developing a Customer Benefit

question 130

Multiple Choice

What is the first step in developing a customer benefit plan?

• A) Establish a marketing plan.
• B) Creating a detailed customer profile.
• C) Selecting a suggested purchase order for a prospect.
• D) Developing a business proposition that includes a value analysis.
• E) Choosing the features, advantages, and benefits to present to a prospect.

Understand the importance of non-verbal communication in intercultural interactions.

Grasp the professional and social norms of communication in different cultures.

Recognize the effects of personalization in professional settings within North American culture.

Understand the implications of language policies on multinational corporation operations.

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Definitions:

Reduces to Money

The process of converting assets or damages into their monetary value.

Secured Creditor

A lender that has the right to claim specific assets of the borrower as collateral in case of default.

Order of Priority

The sequence or ranking used to determine the importance or urgency of different items, claims, or needs.

Claims for Debts

Demands for payment of money owed, typically arising from contracts, agreements, or credit transactions.