According to the Text, What Are the First Three Steps

question 87

Multiple Choice

According to the text, what are the first three steps to take when using the telephone to arrange an appointment for a face-to-face meeting?

• A) Plan your call, state your purpose, and present a brief sales message.
• B) State your call purpose, present a brief sales message, and ask for the interview.
• C) State your call purpose, ask for the interview, and do not take the first "no."
• D) State your call purpose, present a brief sales message, and do not take the first "no."
• E) Plan your call, identify yourself and your company, and state the purpose of your call.

---

Definitions:

Budget Constraint

A limit on the consumption bundles that a consumer can afford given the prices of goods and the consumer's income.

Utility

The satisfaction or benefit derived from the consumption of goods and services.

Optimal Consumption Bundles

Combinations of goods and services that provide the highest utility to a consumer given his or her preferences and budget constraints.

Sardines

Small, oily fish within the herring family of Clupeidae, often canned and eaten by humans.