________ Is a Technology System That Helps Companies Manage Information

question 55

Multiple Choice

________ is a technology system that helps companies manage information about existing and potential customers.

• A) CRM (customer relationship management)
• B) Personal productivity
• C) A salesperson diary
• D) Spreadsheet organizer
• E) Worksheet information system

---

Definitions:

Skim

The act of quickly reading or glancing through a text to obtain a general understanding or to locate specific information without in-depth analysis.

Highlights

The most interesting or significant parts, aspects, or events, often summarized or presented for emphasis.

Readability

The ease with which a reader can understand or comprehend the written text based on factors such as layout, font size, and language complexity.

Revision Process

The act of reviewing, editing, and amending a document or piece of work to improve its quality.