An Ethics Ombudsperson

question 16

Multiple Choice

An ethics ombudsperson:

• A) interacts with the organizational stakeholders on a daily basis.
• B) writes the company's code of ethics.
• C) is also called a whistle-blower.
• D) handles all negative publicity for an organization.
• E) is an official who assumes the role of corporate conscience.

Understand psychological empowerment and its components (meaningfulness, self-determination, competence, impact).

Grasp the job characteristics model and how job design can influence employee motivation and satisfaction.

Recognize the importance of autonomy and skill variety in job satisfaction and employee empowerment.

Understand the role of feedback in employee performance and motivation within the job characteristics model.

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Definitions:

Picket Lines

A boundary established by workers on strike, particularly outside their place of employment, to protest against their employer's practices.

Arbitration

A method of dispute resolution where an impartial third party, the arbitrator, makes a decision that is usually binding on the parties.

Grievance Procedures

Formalized means by which employees can submit complaints or disputes for resolution by the organization, following specific steps.

Union Steward

An elected representative of union members in the workplace, responsible for enforcing the collective bargaining agreement and assisting members with grievances.