As a Part of Providing Service to Customers, a Salesperson

question 39

Multiple Choice

As a part of providing service to customers, a salesperson would be expected to do all of the following EXCEPT:

• A) return damaged merchandise.
• B) handle customer complaints.
• C) develop promotional ideas.
• D) suggest business opportunities.
• E) provide information to competitors.

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Definitions:

Expressive Traits

Personality attributes that involve external displays of emotions, feelings, and interpersonal communication.

Gender Identity

An individual's personal sense of their own gender, whether that aligns with their biological sex or not.

Highly Developed Countries

Nations with advanced economic systems, high standards of living, and robust infrastructure.

Similar

Possessing a likeness or resemblance to something else, often used to describe objects, ideas, or conditions that share characteristics.