The Preapproach Step in the Customer Relationship Selling Process Involves

question 15

Multiple Choice

The preapproach step in the customer relationship selling process involves:

• A) locating and qualifying a prospect.
• B) meeting a prospect and beginning a customized sales presentation.
• C) relating product benefits to needs using demonstrations.
• D) asking a prospect's opinions during a presentation.
• E) setting goals and developing plans.

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Definitions:

Budgeting

The process of creating a plan to spend your money, outlining anticipated income and expenses for a future period.

January

The first month of the year in the Gregorian calendar, often associated with new beginnings and resolutions.

Budget

A detailed plan for the future that is usually expressed in formal quantitative terms.

Donations

Voluntary gifts of money or other resources given to organizations or individuals without expectation of return.