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Discuss the difference between a company's rivals and its substitutes and discuss the role substitutes play in an industry.
Output
The final product, result, or amount produced by a process, system, or activity.
People
Refers to individuals or groups involved in a specific context or situation, such as employees within an organization or customers in a business setting.
Knowledge Workers
Employees valued for their ability to interpret and analyze information, often contributing to innovation and strategic planning in a business.
Lower-Level Managers
Managers who supervise routine tasks and the day-to-day operations of a business, often directly managing non-managerial employees.
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