What Is NOT a Best Practice for Crisis Communication Efforts

question 7

Multiple Choice

What is NOT a best practice for crisis communication efforts on social media?

• A) creating a social media component for the crisis plan
• B) setting up the necessary listening and monitoring strategies
• C) identifying where the crisis first started
• D) taking a break from social media and let the audience take over the conversation

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Definitions:

Email Password

is a secret combination of characters required to gain access to an email account, used to protect the account from unauthorized access.

Proactive Interference

A phenomenon in memory where older information prevents the recall of newer information, making it harder to remember recent events or learn new tasks.

Conscious Awareness

The mental state of being fully present and aware of one's thoughts, feelings, and environment, often requiring focused attention.

Positive Transfer

The beneficial effect of past learning on the acquisition of new skills or knowledge, where previous experiences facilitate performance on a new task.