Social Networking Technologies Can Help a Company Create Communities of Practice

question 9

Multiple Choice

Social networking technologies can help a company create communities of practice that

• A)allow employees to develop new workplace skills.
• B)give disgruntled employees a forum for venting their frustrations.
• C)discourage socializing so that individual employees can get their work done.
• D)link employees to others with similar professional interests throughout the organization.

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Definitions:

Customer Service Level

A measurement of the ability of a company to provide services to its customers within a specified time frame and quality standard.

Holding Cost

The expenses associated with storing unsold goods, including warehousing, insurance, and spoilage costs.

Annual Inventory Cost

The total cost associated with holding and managing inventory over a year, including storage, insurance, and depreciation.

Current System

The existing set of procedures, resources, and processes currently in use by an organization or system.