Scenario 15-1

question 31

Multiple Choice

Scenario 15-1. Joey owns a small business called Joey's Delivery Service. He delivers orders around town for his customers and employs 10 delivery drivers. Recently, two of his delivery drivers quit to move to a different town and left Joey needing two new employees. His employees must have spotless driving records, be clean-cut, and wear the standard delivery uniform.
-In Scenario 15-1, delivery drivers' responsibilities would be included in which section of the job description?

• A) job identification
• B) essential duties
• C) task statements
• D) job summary

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Definitions:

Psychotherapy

A process aimed at improving an individual's mental health and well-being through conversations with a trained therapist.

Baseline Record

An initial collection of data or observations that serves as a reference point for future comparisons.

Behavior Analysis

A scientific approach to understanding behavior and how it is affected by the environment.

Assertion Training

A type of psychotherapy aimed at increasing an individual's ability to express their feelings, needs, and rights directly and appropriately.