In General, for Internal Communication, the Higher Up Your Message

question 44

Multiple Choice

In general, for internal communication, the higher up your message goes, the

• A)more details people want to see.
• B)fewer details people want to see.
• C)less likely you are to run into ethical problems.
• D)more likely you are to run into ethical problems.

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Definitions:

Refuse Claims

The act of denying or rejecting assertions, demands, or entitlements, often in a legal or formal context.

Requests For Adjustments

Appeals or petitions for changes or modifications to a product, service, or policy to better meet needs or standards.

Crisis Management Plan

A comprehensive plan developed to respond to an emergency or unexpected event affecting an organization.

Authorized To Speak

Having the official right, permission, or capacity to express opinions or make decisions on behalf of oneself or others.