Select the Sentence with the Best "You" Attitude

question 39

Multiple Choice

Select the sentence with the best "you" attitude:

• A)Because your report was poorly written, we cannot accept it.
• B)Your report failed to meet company requirements.
• C)When we receive a report that is professional, we can act on your recommendations.
• D)Once your application is complete, you should receive a response within two weeks.

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Definitions:

Questionnaire

A research instrument consisting of a series of questions or statements used to gather information from respondents.

Correlations

The statistical relationship between two variables.

Variables

Variables are elements, features, or factors that are liable to vary or change.

Reverse-Scored Items

Items in a questionnaire designed to be scored in the opposite direction from most items to control for response biases.