To Establish Credibility with Your Audience, You Should

question 10

Multiple Choice

To establish credibility with your audience, you should

• A)impress them with a long list of your accomplishments.
• B)be modest and deferential.
• C)show that you are confident and that you believe in yourself and in your message.
• D)use hedge words ("maybe," "perhaps")to demonstrate your knowledge that no issue is fully cut and dried.

Recognize the role of customer service in the marketing and logistics interface.

Understand the concept and importance of interobserver reliability.

Identify and differentiate between various recording techniques and their applications.

Understand the impact of observer beliefs and expectations on behavior recording (placebo effect).

---

Definitions:

Originality

The quality of being novel or unique, especially in the context of creative works, ideas, or inventions.

Given Population

The specific group of individuals or entities that are the focus of a particular study or statistical analysis.

Convergent Thinking

A cognitive process where problems are solved by narrowing down multiple possibilities to find a single, correct answer.

Divergent Thinking

An approach or technique aimed at producing innovative ideas through the examination of numerous potential answers.