When You Must Deliver Bad News in the Workplace, Remember

question 5

Multiple Choice

When you must deliver bad news in the workplace, remember that

• A)you should de-emphasize the news at all costs.
• B)your feelings, as well as the feelings of anyone who receives the message, are irrelevant.
• C)delaying, downplaying, or distorting the news may be unethical or illegal.
• D)internal and external audiences will react to the news in the same way.

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Definitions:

Summarizing Information

The process of condensing important points from a larger body of work into a concise and comprehensive overview.

Left-Brain Dominant

Describes individuals who tend to be more analytical, logical, and detail-oriented, often attributed to the left hemisphere's dominance in these functions.

Mind Map

A visual diagram that organizes information hierarchically and shows relationships among pieces of the whole, often used for brainstorming or planning.

Visual Learner

An individual who understands and retains information more effectively when it is presented in a visual format.