When Using the Indirect Approach for a Negative Message, Begin

question 76

Short Answer

When using the indirect approach for a negative message, begin with a(n)________ that softens the blow of the bad news.

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Definitions:

Harassing Messages

Unsolicited and aggressive communications that cause distress or discomfort to the recipient.

Organizational

Pertaining to the structure and functioning of an organization, including its processes, policies, and procedures.

Engaged People

Individuals who are fully absorbed by and enthusiastic about their work and so take positive action to further the organization’s reputation and interests.

Work Performance

The effectiveness and efficiency with which an individual or group accomplishes tasks and goals in a job setting.