Even When You Are Positive the Person Making a Claim

question 59

Short Answer

Even when you are positive the person making a claim or request for adjustment is not telling the truth, it is vital to avoid saying or writing anything the recipient might interpret as ________. If you do not, you increase the likelihood that you and/or your company will be sued.

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Definitions:

Productive Workers

Productive workers are those employees who directly engage in the production of goods or the provision of services, contributing to the output of a business.

Psychic Costs

Non-monetary costs related to emotional stress or mental effort involved in undertaking an activity or making a decision.

Fire Protection Program

encompasses the policies, practices, and tools aimed at preventing, mitigating, and responding to fires.

Expected Loss

The anticipated amount of loss or damage assessed in terms of its probability and the severity of the loss.