When Writing Business Reports for Outsiders (Such as Customers or Suppliers)

question 39

Multiple Choice

When writing business reports for outsiders (such as customers or suppliers) , it is best to

• A)use a more formal tone than you would for an internal audience.
• B)use a less formal tone than you would for an internal audience.
• C)avoid the use of headings, transitions, previews, and reviews.
• D)sprinkle your writing with idioms, acronyms, and jargon.

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Definitions:

Insurance Policies

Contracts between an insurer and an insured that provides financial protection or reimbursement against losses.

Total Gross Pay

The complete amount of income earned by an employee before any deductions or taxes are applied.

Commission

A fee paid to an agent or employee for transacting a piece of business or performing a service, often a percentage of the sale.

Net Proceeds

The amount of money received from a sale after subtracting costs and expenses.