________ Is an Integrated Effort to Systematically and Continuously Improve

question 117

Multiple Choice

________ is an integrated effort to systematically and continuously improve the quality of an organization's products and/or services.

• A) ISO 9000
• B) Standardization
• C) Total quality management
• D) Just-in-time management

---

Definitions:

Psychotherapy

A form of therapy involving psychological methods, principally when conducted with individuals or groups, to treat mental health problems.

Vocational Rehabilitation

A process aimed at enabling persons with disabilities, health conditions, or social disadvantages to secure and retain employment.

Psychoeducational

Relating to educational approaches aimed at enhancing psychological understanding or well-being.

Social Skills

The abilities used to communicate and interact with others effectively, in both verbal and non-verbal ways.