Xuan-Li, a Manager at a Japanese Electronics Firm, Has Initiated

question 86

Multiple Choice

Xuan-Li, a manager at a Japanese electronics firm, has initiated a ringisho, which is currently circulating through his work group. Xuan-Li most likely generated the ringisho for the purpose of ________.

• A) identifying potential group leaders
• B) adhering to the firm's hierarchical structure
• C) encouraging creative solutions to a problem
• D) documenting a problem raised by management

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Definitions:

Order Taker

A role focused on receiving and processing customer orders, often without the responsibility for proactive sales techniques.

Outbound Telemarketing

A marketing strategy where a company initiates calls to potential customers to sell products or services.

Sales Call

A communication, usually via telephone or in person, initiated by a sales representative to pitch a product or service to a potential customer.

Business Customer

A client who purchases goods or services for business use, as opposed to an individual consumer buying for personal use.