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The initial rise of oxygen in the Earth's atmosphere is linked to
Perishability
A characteristic of a service.
Service Quality Dimensions
Aspects used to evaluate the quality of service, including reliability, responsiveness, empathy, assurance, and tangibles.
Service Gap
The difference between customer expectations for service quality and the actual service delivered. This gap can influence customer satisfaction and business success.
Zone of Tolerance
refers to the range within which customers are willing to accept variations in service delivery and still be satisfied.
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