Use the Information Below to Answer the Following Question(s)

question 1

Multiple Choice

Use the information below to answer the following question(s) .
An automotive manufacturer procures an important engine part.The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.With respect to part quality,two primary performance metrics monitored are parts per million (PPM) defects and percent PPM improvement.The following measures are used for the scoring criteria:
Data collected on the supplied part over the present quarter indicated 15 defects with 325,000 parts received.The PPM defect rate in the prior quarter was 73.
-What is the percent improvement in the defect rate this quarter compared to the prior quarter?

• A)37%
• B)15%
• C)25%
• D)59%

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Definitions:

Interpersonal Therapeutic Groups

Therapy groups focused on the development and improvement of interpersonal relationships within the group setting, often used to address personal issues.

Here and Now

A focus on the present moment, often emphasizing awareness and mindfulness in the current situation.

External

Pertaining to or existing outside of the mind or an individual, originating from or situated in the external environment.

Process Debriefing Groups

A method used in psychology and organizational training where participants reflect on a completed task or process, focusing on what happened, why it happened, and how to improve in the future.