In Service Systems,________ Can Be Used to Prevent Customer Failures

question 20

Short Answer

In service systems,________ can be used to prevent customer failures.

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Definitions:

U.S.

A country located in North America, known officially as the United States of America, comprising 50 states.

Emotional Intelligence

The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.

Identify Emotions

The process of recognizing and naming the emotions being experienced by oneself or observed in others.

Regulate Emotions

The process of recognizing, understanding, and managing one's emotional responses to effectively respond to life's challenges.