Which Is a Short-Term Capacity Management Option in Service Operations

question 36

Multiple Choice

Which is a short-term capacity management option in service operations?

• A)Sell facilities
• B)Lay off employees
• C)Build new facilities
• D)Lease more space

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Definitions:

Brainstorming

A creative group problem-solving and idea-generating technique designed to stimulate lateral thinking and produce a wide range of ideas.

Specialize

To focus on and become an expert in a particular area or field.

Self-Censorship

The act of withholding or altering one's expression or opinions to avoid offending others or to conform to societal norms.

Groupthink

A psychological phenomenon where the desire for harmony or conformity in a group results in an irrational or dysfunctional decision-making outcome.